Vodafone today announced that it has signed a contract with Wipro, a Global IT services company and leading business transformational player. As a part of this strategic engagement, Wipro will support Vodafone Essar with its fixed line telecom services for enterprise business customers. Wipro will provide a wide range of services including network design & build, integration with existing IT OSS/ BSS applications and managed services of the setup over three years. In addition, Wipro will also build an Enterprise Network Operation Center (NOC) to manage the operations of Vodafone Essar’s enterprise customers.
“We expect our partnership with Wipro to provide more value to our enterprise customers through increased operational efficiency and cost optimization. Through this partnership, we hope to bring an innovative approach to servicing the Enterprise telecoms market and also enhance our business revenues,” said Naveen Chopra, Director – Enterprise and Carrier Business, Vodafone Essar.“We will implement Wipro’s best practices in the managed services space to help Vodafone Essar deliver an even better service to enterprise customers in a fast growing market. Wipro’s telecoms expertise and proven global delivery model will help to give Vodafone Essar’s customers a better quality of service as well as support Vodafone Essar’s growth plans,” said Anil Jain, Senior VP & Global Head, Global Communication Service provider Vertical, Wipro.