MobiGyaan

TATA Indicom introduces 3 new Unlimited Calling Plans

TATA Indicom has introduced 3 new Unlimited Talktime Packs - Unlimited 199 Pack, Unlimited 299 Pack and Unlimited 599 Pack.

Unlimited 199 Pack comes with a validity of 30 days at Rs. 199. It offers Unlimited local T2T calls.
Unlimited 299 Pack comes with a validity of 30 days at Rs. 299. It offers unlimited local T2T calls + 1000 minutes for calling other networks.
Unlimited 599 Pack comes with 30 days Validity at Rs. 599. It offers unlimited T2T STD calls + 1000 minutes of STD calls for calling other networks.

Tata Teleservices (Maharashtra) Rated the Congestion-Free Network for the Sixth Time

Tata Teleservices (Maharashtra) (TTML), the CDMA Mobile and Fixed Wireless service operator has announce that it has been rated as the only congestion-free network for the sixth consecutive time, by the Telecom Regulatory Authority of India (TRAI), in its geographies.

In the report for the third quarter of the financial year 2009-10, TTML’s network has recorded zero congestion across all its points of interconnect (POI). The report, which TRAI releases quarterly, gauges the seamless availability of telecom services. This is the sixth successive TRAI report that has rated TTML as the best network provider in its geographies.

Commenting on this achievement, Haridev Khosla, president, network, Tata Teleservices (Maharashtra), said, “We are extremely happy that our network has yet again been rated as the only congestion-free network, six times on the trot! In spite of the increase in our subscriber base, careful monitoring of our systems and immediate augmentation for high-traffic cell sites have held our network in good stead. This achievement stands testimony to our endeavour in ensuring that we provide top-quality services for our customers.”

Tata Indicom Introduces Prepaid BlackBerry services with weekly plans

Tata Teleservices Limited today announced the launch Industry's first, prepaid BlackBerry services with weekly plans. Under prepaid segment, BlackBerry users have two service plans - Blackberry Messaging Bundle and BlackBerry Internet Bundle to choose from. Blackberry Messaging Bundle and BlackBerry Internet Bundle are available at a monthly package of Rs 299 , Rs 900 and weekly package of Rs 85 and Rs 250 respectively.

Under BlackBerry Messaging Bundle service plan, users get unlimited access to e-mail and instant messaging. It allows customers to access as many as ten email accounts on Hotmail, Yahoo! Mail, Google Mail and chat on popular messengers like Windows Live Messenger, Google Talk and Yahoo! Messenger. As an additional benefit BlackBerry handheld shows multiple mailboxes in a single screen and also it supports various formats like Microsoft Word (.doc), Microsoft PowerPoint (.ppt), Microsoft Excel (.xls) ,Adobe pdf (.pdf), Corel WordPerfect (.wpd), ASCII text (.txt), ZIP Archive ( .zip), Images (.jpg, .bmp, .png, .gif, .tiff).


With BlackBerry Internet Bundle, users get unlimited access to web browsing on the handheld in addition to unlimited usage on instant messaging and access to as many as 10 POP3 email accounts with unlimited email access.

Both the plans are applicable on all BlackBerry smartphones from Tata Indicom.

TATA Indicom launches STV8, STD calls at 50 paise/minute

TATA Indicom has launched a new Special Tariff voucher to bring down STD call rates to 50 paise / minute. This STV is priced at Rs. 8 and named aptly as 'Special Tariff Voucher 8'. It is available for all new and exisiting TATA Indicom Prepaid mobile subscribers across all the 22 telecom circles in the country. This special offer allows customers to make all STD calls at 50 paise per minute for 30 days.

‘STV 8’ is not applicable on plans like Pay Per Call, Pay Per Call Flexi, Pay Per Second, All 50 and Celebration plan. Also, this STV cannot be clubbed with any other voucher at the same point of time. This STV will only change STD  tariffs; all other tariffs will be as per base profile.

TTSL Unveils First-of-its-kind ‘Customer Service Charter’

TATA Teleservices Limited has announced a ' Customer Service Charter ' for TATA Indicom customer. Under this Charter the company guarantees pre-determined levels of service and support—and includes ‘Compensation Clauses’ to pay back  customers if the set service levels are not met. This initiative commemorates the 171st birth anniversary of Tata Group Founder, Sir Jamsetji Nusserwanji Tata.

The Customer Service Charter includes five customer commitments, namely The Bill Dispute Commitment, The Call Drop Commitment, The Handset Replacement Commitment, The VAS Commitment and The Call-Back Commitment.

• The Bill Dispute Commitment offers resolution of every bill dispute within three working days, failing which TTSL will compensate its customers with Rs 25 for every additional day taken to resolve the complaint
• The Call Drop Commitment promises call drops less than the 1.5 per cent of total calls made in a month, failing which the company will refund 2.5% of the customer’s last billed amount
• The Handset Replacement Commitment ensures that loaner handsets will be issued to customers in case the handset cannot be repaired over the counter at TTSL’s I-Care Centre
• The VAS Commitment offers free trial of any chosen Value-Added Service, before buying the product
  
• The Call-Back Commitment promises that call centers will be accessible to customers 24 hours a day, seven days a week and that calls will be answered within 90 seconds, failing which the company will call the customer back within two hours.

TATA Indicom launches Micromax C112 Color FM handset at Rs. 1699

TATA Indicom has added one more handset to its portfolio of CDMA handsets which includes handsets of companies like Samsung, Nokia, HTC, Huawei and others. TATA Indicom has launched Micromax C112 at Rs. 1699. It is a Color FM handset. Micromax C112 is available with Tata Indicom’s ‘Pay Per Second’ offering for its prepaid customers across circles.

With the Micromax C112 Color FM handset prepaid customers can get a new Tata Indicom connection absolutely free along with 200 minutes talktime with per second billing option. What’s more, subscribers also have the option of recharging with a RCV of Rs 38 as many times they want till 31st May, 2010 and avail free local talktime of 200 minutes. The validity for each installment of promotional talk-time is 30 days.

Features and Specifications of Micromax C112

• 1.44" screen ((128*128 Pixels)
• FM Radio
• Phonebook Memory : 500
• SMS Memory : 300
• Talk Time : Upto 3 hours
• Standby Time : Upto 5 days

TATA Teleservices added highest number of subscribers 6th time in a row

Tata Teleservices Limited emerged as the Number One telecom operator in the country for the sixth consecutive month in terms of new subscriber additions, adding more than 2.98 million subscribers in January 2010.

Tata Teleservices Limited added 2,981,853 new subscribers in January 2010 from its CDMA and GSM operations put together. In December 2009 too, TTSL had showed a healthy growth in new subscriber additions, adding 3,336,476 new subscribers.

Commenting on the landmark achievement, Mr Anil Sardana, Managing Director of Tata Teleservices Limited, said: “We thank and appreciate every subscriber’s faith in us as an efficient service provider, a quality that has led to TTSL emerging as the top grosser in the industry in terms of new subscriber additions.What makes this achievement especially momentous is that we have now led in new subscriber additions for six consecutive months, and have now emerged as the fifth-largest telecom operator in the industry, with over 60 million subscribers. This bears testimony to the efforts that have been put into making our network and services the best in the industry and we will continue to innovate and provide world-class products and offerings to our subscribers.”

TTSL added to its portfolio of offerings with the launch of a new mobile telephony brand T24 on the GSM platform, in partnership with Future Group. The new brand, T24, will further enhance the company’s reach in the market and bring to subscribers several unique product innovations. “Coupled with offers such as Pay Per Call Flexi Plan from Tata Indicom and BuddyNet from Tata DOCOMO, as also the recent launch of Virgin Mobile’s GSM services, Tata Teleservices’ subscribers have the freedom to choose a plan and brand in accordance to their lifestyle and usage patterns, and stay connected at on the industry’s best network,” Mr Sardana added.

Tata Indicom introduces "Pay Per Call Flexi" in Maharashtra and Goa circle

Finally TTML has launched the much awaited "pay per call" concept plan in Maharashtra and Goa circle.This plan is dubbed as "Pay Per Call Flexi" which is one step ahead of Pay Per Call call because of its unique tariff of all local calls at 1 Rs and STD at 2 Rs for a duration of 5 minutes but if the call lasts for less than a minute then a standard rate of 25 paise for the 1st minute is applicable for both local and std calls.

Tata Teleservices launches “Push 4 All Mail” for Tata Indicom and Tata DOCOMO customers

Tata Teleservices Limited today launched a new value added service ‘Push 4 All Mail’, for all its Tata Indicom and Tata DOCOMO customers that will offer  personalised email service on SMS. ‘Push 4 All Mail’  will enable Indicom and DOCOMO customers to access their Gmail, Hotmail or Yahoo emails on any type of handset via SMS.  

Push 4 All Mail eliminates the need for expensive data plans or high-end phones to receive emails and rich attachments on the go at the same time customers will have to no longer need worry about device capability and email client installation on the handset.   

Announcing the launch of this service, Mr. Zubin Dubash, AVP VAS, New Products Development, Tata Teleservices Limited, said “Push 4 All Mail is a revolutionary service that will change the way people communicate. Customers will have to no longer worry whether their handsets are GPRS/BREW enabled or not since Push 4 All Mail is a ubiquitous service that will provide hassle free easy to use email service on SMS. Today consumer preferences are changing dramatically and as a telecom operator it’s important to listen to consumer’s voice and offer services that make a meaningful impact both in terms of service and revenues.”  

This service empowers users to compose, reply, forward, delete and filter emails. To subscribed simply send “optin <email id> <password>” to 582829 (Tata Indicom) or 52206 (Tata DOCOMO). Tata Indicom & Tata DOCOMO subscribers can avail this service at Rs 15 per month & 50 paise for every SMS sent to the shortcode.