Bharti Airtel launches mCommerce Services in Sri Lanka in collaboration with Bank of Ceylon and BOC Paymate


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Bharti Airtel Lanka has partnered with the Bank of Ceylon and Ceylon’s mobile payment facility, BOC Paymate, India’s leading mobile payments company and has launched mCommerce solutions to all Airtel subscribers in Sri Lanka.

This will enable the customers to make instant payments of phone and utility bills, account balance inquiries, mini statements, fund transfers and also, post paid account bill payment and pre paid recharges, using their BOC account.

This service does not require any GPRS/EDGE connectivity nor does it require an application download as it is an SMS based service. The text based platform offers Airtel and Bank of Ceylon customers the ability of making utility bill payments for water, electricity and telephone along with account balance inquiries, mini statements and fund transfers through SMS. Additionally, Airtel recharge facilities as well as post-paid bill payment facilities are also available to customers over SMS. Bank of Ceylon customers who are already registered with the Airtel network can continue to use their current connection and enjoy the service over their Airtel mobile.

Amali Nanayakkara, CEO Bharti Airtel Lanka stated “The Airtel mCommerce solution offers all Bank of Ceylon customers the opportunity and convenience of transacting need based services over SMS. Through this co-created initiative to enrich customers of Bank of Ceylon and Airtel we are happy to engineer yet another avenue of service delight while facilitating a paradigm shift in the way customers conduct economic transactions”.

Bharti Airtel launches 'Airtel Money' mCommerce service in Chennai

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Airtel Money, a unique mCommerce service by Bharti Airtel which enables a customer to make cashless payments through the mobile phone has been launched in Chennai. The transactions are done quickly and safely and has established partnerships with over 750 prominent merchants across Chennai - including Oriental Cuisines (Benjarong, Zara, Cascade and French Loaf), Univercell, Poorvika, Inox, Bharti AXA and LIC.

The service will allow Airtel customers to pay bills, shop and make payments at these outlets without the need to carry cash or change. Basically the customers of the service can use it in the three following ways:
  • Load Cash: Users can load up their Airtel Money account by visiting an Airtel retail outlet.
  • Pay bills and recharge: Customers can use this cash to pay bills, and recharge their balance.
  • Shop and make payments: Users can pay over-the-counter merchants like kirana stores, chemist, through the mobile phone.
Customers will also be entitled to special discounts and schemes that will be applicable exclusively for transactions made through Airtel Money. As an introductory and limited period offer, current Airtel mobile and DTH customers can now use Airtel Money to make payments and benefit from the following exclusive offers:
  •   Prepaid – Special talktime offers on recharge denominations of Rs. 75 and Rs. 99 through airtel money
  •   Postpaid – 5% discount on bill value upon payment via airtel money
  •   DTH – 5% extra value on recharge of greater than Rs. 500 for airtel money payments
To know more about Airtel Money, Airtel customers can dial 12121 from their mobile phones or visit www.airtelmoney.in

Network issues faced by Airtel customers in Delhi


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Airtel customers in Delhi, and parts of NCR faced disrupt of services yesterday. They were unable to make or receive calls or use any network related services from their mobile phones due to network failure in the evening.

Social networking websites including Twitter and Facebook started popping up with complaints by concerned Airtel customers. The network was reported to be down since 6.45 p.m. and customers were not able to reach Airtel's customer care for a long time.

The network was restored in some parts of Delhi at about 10 p.m. later in the night. The company attributed the problem to a technical outage that affected some of their circuits. An official Airtel statement said, "An unforeseen technical outage had affected services on some of our circuits. As a result, some of Airtel Delhi Mobile subscribers have experienced connectivity issues. The network is up now. We deeply regret the inconvenience."

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[Updated] Militant attacks force Airtel to cease operations in Manipur

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Update : We just received a statement from airtel stating that their mobile services are running as usual in Manipur. Here is the statement from airtel "Airtel services in Manipur continue to work as usual, allowing our customers to stay connected with friends and family."

airtel has stopped its tower services in Manipur following continuous militant attacks on its towers and employees. The Airtel workers union in Manipur has asked for immediate action and a quick solution to have a sane and peaceful environment at work.


Nilakomol Singh, Advisor for the All Manipur Airtel Workers' Union said, "The incident has scared us. We do not want to die just because we operate the BTS towers in Manipur. We are very worried. We do not know how things will be but for now the towers are not functioning till we reach an amicable solution."

There was recently an attack on an Airtel tower in Langol game village in Imphal. N Rupachandra Singh, the caretaker of the Airtel Tower was at the tower, "One of the militants asked me whether the tower was functional or not. When I told him that it was not operating, he replied that they were there to destroy it. I tried to stop them but they torched the tower and left.”

There have been previous attacks on towers in the years and no legal has been taken to stop the heinous acts by the militants. With lives at stake, an amicable solution is definitely required.

Watch 3D Television with Airtel Digital TV HD

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Bharti Airtel has announced that their Airtel Digital TV High-Def set-top boxes are 3D ready. This means that the new and existing customers using Airtel Digital HD-TV service will receive the content in 3D. The company has confirmed that Airtel Digital TV’s network to process 3D signals is now complete. However, in order to view the service in 3D, one must have a 3D enabled TV and proper 3D-viewing glasses.

The features of the Airtel Digital TV HD include:
  • HD picture clarity with the highest possible resolution of 1920x1080 (2.07million+ pixels with 5 times sharper picture than Standard Definition).Dolby Digital Plus 7.1 surround sound for theatre like experience right in your living room.
  • Wide aspect ratio of 16:9 better suited for our eyes which have more horizontal than vertical span.
  • HDMI output to get the best HD signals to your HDTV.
  • MPEG-4 DVB-S2
  • Universal remote
  • Blockbuster movies, interactive services like i-Darshan, i-Goodlife, i-Learn, i-Astro and i-News and an array of thrilling and exciting games.
  • Multilingual EPG (Electronic Programme Guide)

Airtel rolls out 3G services in West UP and Uttarakhand

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The 3G services by Airtel have reached Western Uttar Pradesh and Uttarakhand. Bharti Airtel has rolled out the 3G service in the key cities of Dehradun, Agra and Meerut and will be covering 30 towns in the next 180 days. They have also established 11 3G Experience Zones in Dehradun, 12 in Agra and another 12 in Meerut for their customers. High-speed internet, video calling, video talkies and Mobile TV will be some of the offerings by the company on the 3G network.

The 3G service launch in Meerut saw Mr. Deepak Mehrotra, Operations Director-North & West, Mobile Services, Bharti Airtel who said, “Airtel’s 3G services will change the way our customers communicate and experience the advantage of adding power of mobility to the internet. There are numerous avenues for the customer to have faster access to entertainment, better fulfilment of their information needs and a smarter way to communication while on go. We expect a strong uptake and high demand for these 3G Services and welcome our customers of UP West and Uttarakhand to enjoy high speed internet access and a host of other exciting services on their mobile devices. As we bring the power of 3G to UP West and Uttarakhand today, we are confident that this launch will add impetus to the expansion of data services in India”

For plans and more details visit http://www.airtel.in/Airtel3G/

With ‘Airtel Photos’ upload, store and print your photos

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Bharti Airtel has launched a unique service for its customers all over India called ‘Airtel Photos’. The service will allow people to upload and save unlimited number of photos on a personal cloud space. The service is being provided by Airtel in collaboration with Zoomin.com which one of the leading photo service providers in India.

Users can upload photos directly from their computer or import photo albums from Facebook to their Airtel Photos storage account which is free of cost and an Organizer feature helps to manage the photos. Prints can be ordered and customers can choose from matte, gloss and luminous print finishes. An added feature enables customers to add a personal touch to gifts such as calendars, t-shirts, mugs, photobooks using photos, themes along with a personal message. They can choose from a range of themes, funky art clips and designed templates and add captions of their choice. Photo products available on Airtel Photos range from Rs. 65 to Rs. 595. For more details, visit www.airtel.Zoomin.com

“The launch of Airtel Photos is in line with our commitment to enrich the lives of our customers with broadband. Airtel has always led the way in partnering industry leaders for bringing in innovative services for customers. By providing choice and convenience, Airtel Photos will enable our customers to cherish and celebrate life and relationships like never before,” said Mr. Girish Mehta, Chief Marketing Officer, Telemedia Services, Bharti Airtel.

Sunny Balijepalli, Founder & CEO, Zoomin.com said, “India is a visual culture with deep family bonds.  Photos are perfect visual representation for the celebrations of those moments of magic every family experiences. We are delighted to partner Airtel, India’s premier telecommunications company, to empower its customers to celebrate their life’s moments with photo prints and the ability to express themselves through personalized gifts such as photobooks, mugs and t-shirts.”

Airtel 3G services launched in Durgapur, West Bengal

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Bharti Airtel has officially launched its 3G services in Durgapur which also known as the Steel City of West Bengal. The services will include Video Calls, HD gaming, Mobile Comics Portal, Video Talkies and IPL live on Mobile TV.

Airtel 3G customers can receive unlimited comics from a wide collection of famous titles, including regional content at Rs.5/- . To subscribe, send ‘3G’ to 54321. Upon receiving a WAP link for 3G Zone, you can select the comics link and you will be further directed to the comics section main page where you can accept the price subscription and can start reading your favorite comics, including regional content like Tinkle, Archies and Tales of Durga by Amar Chitra Katha. Video Talkies allows customers to watch popular Bollywood and regional movies (including Bengali) in high quality. The movies are compressed into 15 minute capsules comprising of the best scenes and songs with background story narration. To subscribe, customers can send ‘3G’ to 54321, receive a WAP link for Airtel 3G Zone, select Video Talkies and choose from a wide range of top films and regional language categories. The service is available for Rs. 25 (per view) and Rs. 15 per week for 1 movie on a subscription basis. IPL fever is on and now Airtel customers can now watch IPL live matches through Mobile TV. This new service enables easy viewing of the ongoing cricket tournament by millions of eager viewers. Mobile TV also brings in other exciting viewing options suitable for the entire family.

 “We are extremely pleased to announce the launch of 3G in Bengal telecom circle at Durgapur. Recognized as India’s eastern development centre, Durgapur is currently undergoing rapid growth across the areas of industrialization, IT, health and education. We are today delighted to announce the launch of Comics, Video Talkies and IPL on Mobile TV – thereby bringing in the complete power of 3G to our customers. Our innovative products are being enjoyed by over 2 million customers on Airtel 3G.  Today we welcome customers in Durgapur to join in and leverage Airtel’s world class 3G network experience,” said Raghunath Mandava, Operations Director – East, Mobile Services, Bharti Airtel at the launch.

Cheaper 3G handset, Airtel joins hands with handset manufacturers to take the initiative

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With India finally getting a dose of the 3G spectrum, Airtel has said that they will be teaming up with major handset manufacturers to provide the people of India cheaper 3G enabled handsets for as low as Rs. 5000
. After the auction of the 3G spectrum last month, telecom operators have launched their respective 3G services across India. However the number of subscription has not been impressive. One of the reasons of slow growth of 3G services is the high prices of 3G handsets.  Mr Atul Mohan Bindal, President of Mobile Services for Airtel said that he sees price being a barrier to the spread of 3G in India. Bringing the prices down can boost up the spreading of 3G.

However he doubts that lowering the cost of the handsets will not lead to a better growth of the 3G services. The biggest factor that remains is the high tariff rates put up by the telecom. The high rate of data plans for the 3G services are one of the main reasons for the hindered growth of 3G in India.

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Airtel expands 3G services to Hyderabad

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airtel today rolled out its 3G services in Andhra Pradesh beginning from Hyderabad. Reaching millions in the city, the 3G services will include high speed internet, Mobile TV, video calls, live streaming of videos, on the go social networking and HD gaming. Airtel has also announced that it will offer special 3G offers and services for enterprises.  The HD gaming service allows users to play high definition games to the users through high speed 3G speeds.  Airtel is currently offers over 25 HD games for its mobile customers.
Mr. Atul Bindal, President - Mobile Services, Bharti Airtel said, “We are humbled by the trust of over 16.5 million customers in Andhra Pradesh who have made us the market leader. In keeping with our commitment of bring the best to our customer, we today bring the Airtel 3G advantage to the tech savvy and youthful city of Hyderabad. Over the next few weeks, we will be extending Airtel 3G services to other key locations such as Vizag and Vijawada. cities and towns of this state Our customers here can now join the 2 million 3G enabled customers in India.. We welcome you all to experience Airtel 3G services and join 2 million of our customers that are already enjoying this part of this all new world of possibilities. Today we also announce the national launch of High Definition gaming for all the 3G customers on our network. Now avid gamers will be able to enjoy an enhanced console like gaming experience on the go. And for our B2B customers we bring customised 3G programmes that will aid and enhance their business capabilities.”

The tariffs are as follows:
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